SITEHARBOUR MEMBERSHIPS

Proactive WordPress Support and Maintenance for UK Businesses

Most website care plans are just automated PDF reports sent by agencies that never actually look at your site. SiteHarbour handles your web operations managing your hosting, site stability, and CRM lead flows end-to-end so your business never loses enquiries silently.

Explore Operational Care Plans

No long-term lock-in • UK-based technical execution • Tested updates

The truth about generic care plans:

‘Uptime’ does not mean your website is working

Traditional agencies install a generic dashboard tool, hit ‘auto-update’, and charge you a monthly retainer. Here is why that approach puts your lead flow at risk:

The “Looks Fine” Illusion

Standard monitoring tools only check if your homepage loads. They cannot tell if a background update broke your contact form, corrupted your booking logic, or stopped enquiry emails from reaching your inbox.

Invisible Lead Loss

Most lost website enquiries happen without showing a single server error. A routine plugin update silently breaks the link between your web forms and your CRM, dropping prospective clients into thin air.

Progressive Speed Decay

Auto-updating plugins without regular technical cleanup leaves behind digital waste. Over 12 months, this silently slows down your site’s loading speed by up to 300%, frustrating visitors and lowering your Google rankings.

We never put your website on auto-pilot. We back up your site before every update and test your contact forms straight after to make sure you never miss a lead.

Applying for membership with an existing website?

Taking over an existing platform without a thorough check puts your operations at risk. Before onboarding, we execute a £149 Harbour Assessment to audit your site for hidden security risks, performance bottlenecks, and broken lead flows. Once complete, your £149 assessment fee is 100% credited towards your membership.

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Book Your £149 Assessment

Two clear operational care plans. Zero hidden agency retainers.

+ £149/month

Essential Membership

For businesses that need high-performance UK cloud hosting, security, and rock-solid platform stability.

Includes:
  • 1
    Hosting & Infrastructure Management (Working with your host)
  • 2
    Daily Off-Site Backups & Restoration Guarantee
  • 3
    Controlled WordPress Core & Plugin Updates
  • 4
    Security Monitoring & SSL Maintenance
  • 5
    Database Optimisation & Speed Maintenance
  • 6
    Asynchronous Client Portal Ticket Support
  • 7
    Asynchronous support through tickets
  • 8
    £149 Harbour Assessment fee 100% credited upon onboarding

Best Value Deal

+ £649/month

Connected Membership

For revenue-generating platforms relying on automated lead capture, webhooks, and CRM workflows.

Includes everything in Essential, plus:
  • 1

    HubSpot / CRM integration & setup

  • 2

    1x monthly automated newsletter or list digest

  • 3

    Standard lead-nurturing workflow setup (up to 3 automated emails)

  • 4

    Website-to-CRM connections

  • 5

    Lead flow & conversion optimisation

  • 6

    Priority Support Response

  • 7

    Up to 2 hours/mo minor adjustments (Fair-Use)

IMPORTANT: Your selected Membership begins when your new website goes live. You don’t pay the monthly Membership fee while the website is being built.

Our Solution

Scope & Operational Rules

  • Included in Connected Care (2 hours/month fair-use):

    Minor text adjustments, updating team profiles, swapping hero images, tweaking existing form fields, or adjusting simple automation triggers.

  • Requires a separate project quote:

    Building new custom web pages, full site redesigns, adding e-commerce systems, or engineering brand-new sales automations from scratch.

  • The Asynchronous Client Portal:

    We operate exclusively via written, documented tickets in our client portal. This eliminates time wasted on status meetings and ensures our technical team spends 100% of their time protecting and improving your website.

HubSpot integration services connecting business tools and automated workflows
HubSpot integration services dashboard displayed on a modern laptop for lead routing and CRM data tracking.
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Reliable WordPress Website Maintenance Services - SiteHarbour

Start with Total Clarity

We are a full-service digital company

Not sure what your website needs next?

Start with a Harbour Assessment. We’ll review the key areas that affect your website’s performance, visibility, user experience and ability to support your business — then give you clear priorities for what needs attention.

No technical jargon. No unnecessary work. Just a clear picture of what matters and what to do next.

Start your Harbour Assessment

  • No calls required: Everything handled asynchronously.

Memberships FAQ

Frequently Asked Questions

Unmonitored auto-updates often cause plugin conflicts that break contact forms or lead integrations without taking your site offline. We manage every update cycle intentionally, backing up your site first and immediately verifying your live forms so your business never misses an enquiry.

No. We work directly with your existing hosting provider to manage, secure, and optimise your platform. If your current hosting setup is causing severe performance issues, we will highlight this during your Harbour Assessment and recommend better infrastructure options, but hosting remains under your direct account.

On our Connected Care plan, we actively monitor form submissions and lead pipelines. If a connection drops, our system flags the issue for immediate re-authentication and verification.

Yes. You can upgrade or adjust your membership plan at any time directly through your SiteHarbour client portal.